Good news travels fast. But in today’s world, bad news travels lightning fast. Let’s be honest. Whenever you read a negative review about your company, you take it personally. It’s ok. You should take it personally. Remember, you’re not going to please everyone. But don’t ever take your feelings online.
We will discuss the importance of online reviews and most importantly the best way to respond to negative reviews. First question: Do reviews impact my business?
Yes, here’s why reviews are important: (more…)