An Open Letter to CEO’s and Sales Leaders

Theo Epstein did it again. In 2004, he ended the “Curse of the Bambino” and now with the Cubs winning the World Series, he just ended the longest drought in professional sports (in fact 108 years). Just how did he do it? Listen to what Cubs owner Tom Ricketts said about Theo: “He made sure I knew right away it wasn’t about one person. It was about the organization. We talked about how you treat people and the right people will create success. It takes time. It won’t come overnight. He’s honest with everybody everywhere he goes.” It’s all about the organization and people. Can you imagine the Red Sox or Cubs parting ways with Theo after 1 year or even 3 years of hiring him? So, here is some sales leader advice that will help any organization become successful: (more…)

3 Internal Questions Customers Ask Themselves During a Sales Encounter

Whether you’re in retail or outside sales, your customers/prospects go through an internal process during a sales encounter. As you present your product or service to your customer, they are observing your body language, communication style, listening skills (or lack of), knowledge of what you’re selling, and most importantly how your product/service will make their lives better.

Sometimes we as sales people are not as prepared as we should be or we start shooting from the hip if we don’t know the answer. Falling into the trap of not listening or asking questions we already know the answers to is another buzz killer during the sales call. So here are 3 internal questions customers ask themselves during your sales encounter:
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How to Build a Successful Sales Team

Having a successful sales team can make all the difference. It is a dream to have a sales team that is passionate and performing at work. As sales leaders, we want to see initiative from our team members to accomplish goals with little guidance.

When goals and objectives are not being met, sales managers often resort to micromanagement. Unfortunately, most micromanagement tactics usually focus on the activity rather than the results. The answer is to coach and develop. With that said, can we really get that “dream team?” Yes!

Here are 3 ways on how to build a successful sales team:

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