How to Respond to Negative Reviews

Good news travels fast. But in today’s world, bad news travels lightning fast. Let’s be honest. Whenever you read a negative review about your company, you take it personally. It’s ok. You should take it personally. Remember, you’re not going to please everyone. But don’t ever take your feelings online.

We will discuss the importance of online reviews and most importantly the best way to respond to negative reviews. First question: Do reviews impact my business?

Yes, here’s why reviews are important: (more…)

2016 Social Media Timeline [Infographic]

2016 brought change to marketers and users alike. Early in the year, we saw improvements from Twitter allowing to insert GIFs into posts and Facebook introducing emotions. From Vine announcing the discontinuation of their app to the top trending hashtags, social media brought a lot of change and updates in 2016.

Here’s a 2016 social media timeline infographic regarding the changes and updates that transpired in the social media industry last year.
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How to Embed Your Company Facebook Profile on Your WordPress Website

Ever wondered how to embed your Facebook company profile to your WordPress website? Facebook still remains the most popular social media platform, so it’s important to continue to attract and to engage with your customers on this platform. In fact, Facebook usage and engagement is on the rise, while adoption of other social media platforms remain steady. By embedding your profile, will allow your customers to see your most recent post and the option to follow you.

Here is a simple walk through that will embed your Facebook profile on your WordPress website: (more…)

2016 Social Media Platform Usage Infographic

As a marketer, it’s important to know who your audience is and more importantly where they spend most of their time on social media. As we close out 2016, Facebook still remains the most popular social media platform while LinkedIn is top in lead generation for B2B marketers.

As a marketer, do you know what social media platforms your customers use? Check out our 2016 social media platform usage infographic.

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How to use Twitter to Connect with Local Companies

If you’ve ever wondered if there was a way to just connect with local companies on Twitter, then you’ve come to the right place. The power of networking with local companies is key to increasing your brand and establishing relationships in your community. The same also applies on social media. Facebook, Google+ and LinkedIn are pretty easy to connect with local companies. Simply search a company name (or industry) with location and companies will populate if they have an account on that social media platform. Twitter is a little more complicated.

Here are a couple of tips to help you find and connect with local companies and key people on Twitter.

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Will Leveraging Hashtags in Social Media Help With SEO?

First of all what are hashtags? Hashtags are simply a keyword or phrase preceded by the # sign. Why should your company implement hashtags in your social media strategy? Because your customers (and potential customers) are using them to find information on products/services and to keep up-to-date with topics of interest. Hashtags are everywhere and there are several websites (now including YouTube as of May 2016 and most recently LinkedIn as of September 2016) that support hashtags.

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Do Construction Companies Need Social Media?

You’re probably saying to yourself that you’re too busy. You don’t have time to be on Facebook or Twitter. Why should you even bother with social media? How can social media help my construction company? You no longer have a choice whether or not to do social media. The question now is how well will you do it?

In fact, according to a most recent survey by the Construction Marketing Association, no construction company plans on reducing their marketing budget for social media.

Here are three reasons why your company needs to have a presence on social media:

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Google, Twitter, and Facebook Announced 4 Major Updates

What a busy week for online marketers. Google, Twitter, and Facebook announced 4 major updates this week.

Here’s what transpired in the last week: Twitter introduced GIFs, Facebook revamped the “Like” button, and Google eliminated right side ads from search results and added “Send to your phone” feature.

What do these changes mean for marketers? How will it impact your company?

Let’s take a look at the four changes: (more…)